Whole Foods Market in Schaumburg, IL Open now

Reviews about Whole Foods Market

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  May 24, 2020, by Gloria Jarapko
  Before I explain my one star, please know that I have been a loyal shopper at Whole Foods in Schaumburg, IL since it opened. The employees there are the best. In the last 3 months this store has gone downhill in quality and cleanliness. Last week I was at the meat counter buying whole chickens when I noticed water dropping on a turkey leg in the case. I crouched down and looked up and the whole water system across the whole case had black mold. I brought this to the attention of two wonderful employees and they said they would definitely take care of it. Why do I, a customer, have to notice this. They should be cleaning and disinfecting this case weekly. Produce Department: I complained 3 times that the produce shelves were dirty and their water system was built up with crusty white stuff with produce touching it when the shelves are full. Nothing was done about it. I finally complained to the store manager and he talked immediately to the employees. Last week when I went to the store, it was better, I thought. When I went to pick up an organic celery that was lying on the top shelf, the shelf was full of slime and the celery was sitting on that slime. I asked a worker to get me a fresh one from the back. I don't have to drive 5 miles one way to go to Whole Foods. I have a Marianos 2 blocks from me with the same produce at cheaper prices. I come to Whole Foods and choose to pay more because of its cleanliness, top quality products, and wonderful staff. I'm beginning to rethink the cleanliness and quality part. So disappointed. You better step up your game Whole Foods.